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Introducing Products: an Automation for Payment & Packages
Introducing Products: an Automation for Payment & Packages

Enable automated program assignment and onboarding after a client's purchase.

Long Nguyen avatar
Written by Long Nguyen
Updated over a week ago

Automate onboarding, share on-demand content and create multi-week workout programs.

Say hello to Payment V2! Everfit just made your training even smarter through the power of automation.

Quick Links:

I. Product Basics

II. How to create a product


1. What is a Product? How is it related to a Package and an Asset?

A Product has 6 asset categories including Autoflow, Resource Collection, Studio Program, Forum, Program, or Workout Collection.

To gain access to the Product, the user must have the Payment & Package add-on added to their workspace.

Assets include all the feature's programs and resources that have permission to be used in the workspace. For example, if you have permission to use the Autoflow feature, all Autoflows on the page are assets.

A Package consists of a Product and all its combined assets. Packages enable you to collect money directly on Everfit! 💰 See what you can create with Packages here.

2. What can you build with a Product?

Once the client has purchased a Package, they’ll be automatically assigned their assets straight away.

And with powerful automation in just a few clicks, you can effortlessly:

  • Onboard clients and schedule workouts, tasks and messages.

  • Share on-demand content including documents, files and links.

  • Create multi-week workout templates and client-managed training programs.

  • Set up private groups to share content and resources.

3. What can clients expect?

All of the product's assets will be automatically assigned once your client activates a package. All assets will be removed from a client at the product's expiration date.


You’ve set up your package, and you’re ready to add a new product into it. So let’s explore exactly how to create your product.


  • On your Product page (, click on the purple “Create New Product” button and name your product to begin.

Step 1: Add Product Information

Next, you can update the details of your product. You’ll have options to change:

  1. Cover image: Click Edit’ to upload your own image. Make sure it’s relevant to the product and captures the client's attention.

  2. Product name: Click to rename. Don’t worry, you’ll have the option to change this again later. Your client will not see the product name.

  3. Product description: Include a description to provide more information on your product offering.

Activate clients on

You can choose when clients can activate the product by clicking on the ‘Activate product on’ box. You can either set this up for when a client activates their purchase, or assign it to the Monday following activation.

How long clients can access

You can choose how long your clients can gain access to the product by clicking on the ‘How long to provide access’ box and selecting a duration.

You have the option to provide access indefinitely, or you can select a time period between 1 week and 12 months. After this duration, the client will no longer be able to access the product.

There’s also an option that you can enable to archive clients after the access period.

Step 2: Add Assets

Once you’ve completed the product’s details, it’s time to add your assets. (Assets include all the feature's programs and resources that have permission to be used in the workspace).

Add the first asset

Choose your first asset from the table to get started.

You can change the asset type from the drop-down list.

After choosing the asset type, from the search bar, you can select your pre-set assets from your library.

Add a new asset

Simply click the purple “Add New Asset” button to select additional assets you want to include in your product.

You can select unlimited assets for “Studio Program”, “Forum”, and “Program”. However, you can only select one “Autoflow” to one product at a time, or up to 5 “Resource Collections”.

Different asset types

There are 6 asset types. These include:

1. Autoflow:

Automated schedule of workouts, tasks, and messages. You can only add one Autoflow to one product at a time. Read more.

Note: Only active Autoflows can be searched and added to the product.

2. Resources & Collections:

On-demand content hub for documents, files, and links. You can add up to 10 collections to a product. Read more.

3. Studio Program:

On-demand training program that clients can start, stop and resume anytime they want. Read more.

Note: Only published Studio Programs can be searched and added to the product.

4. Forum

Private group for content sharing and resources. Read more.

5. Program

Multi-week workout program template. Read more.

6. Workout Collection

On-demand training content portal that your clients can access anytime, anywhere. Read more.

Step 3: How to publish or edit your product

When you’ve finished selecting your chosen assets, click “Save Draft” on the top right corner of the page.

From there, you can choose to either publish, edit, duplicate, archive or delete your product.

Publishing and what to know

In order to publish a product, you’ll need to fill in the product name and at least one valid asset. Only published products can be added to a package.

Once the product has been added to your package and it’s been purchased, you’ll no longer be able to edit it. However, you can still create a duplicate.

Product status and what it means

In the Payment tab, click on Products and you’ll be able to see whether your products are published, drafted or archived.

A published product means it's ready to be used in a package and will automatically assign its assets when purchased by a client.

A draft is a work in progress product for when you still need to make changes.

Archived means the product is no longer in use and will not function in the package it has been added to. If you would like to use the product again, just unarchive it, and it will be active for future purchases made.

What happens when you delete or edit an asset inside a product?

When you delete an asset inside a product, it will be labeled as "Deleted" and the asset won't be assigned when a client activates the package with that product's asset.

When you edit an asset that has been assigned to a product, you will be notified that the changes will affect any product it is in. This is to caution you from changing assets that you or another coach may have set up for automated delivery to clients. But you are welcome to proceed with changes as well.

Read more about how to add a Product to a Package here.

Have questions, comments, or feedback? You can always message us in-app or at

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