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Troubleshooting

Troubleshooting

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9 articles in this collection
Written by Long Nguyen and Jon Wang

Client App: Only some data from MyFitnessPal is syncing over to Everfit

MyFitnessPal data is not syncing over to Everfit
Long Nguyen avatar
Written by Long Nguyen
Updated over a week ago

My payment did not go through

What to do if your payment is not successful
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Written by Jon Wang
Updated over a week ago

My Inbox does not load. What can I do?

Troubleshooting for your message Inbox
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Written by Jon Wang
Updated over a week ago

Why can't I access my message Inbox?

How to access my Inbox
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Written by Jon Wang
Updated over a week ago

How to check if your client synced MyFitnessPal correctly?

Make sure your client connects the right MyFitnessPal profile and set the sharing setting to Public
Long Nguyen avatar
Written by Long Nguyen
Updated over a week ago

How to resize your videos

My videos are too large to upload; how do I make the files smaller?
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Written by Jon Wang
Updated over a week ago

My file is too large to upload

How do I share a file that is larger than 50mb?
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Written by Jon Wang
Updated over a week ago

Playback of HDR videos

Unable to play videos recorded on an iPhone 12?
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Written by Jon Wang
Updated over a week ago

I created duplicate clients. What can I do?

How to archive or remove clients from your workspace
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Written by Jon Wang
Updated over a week ago
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