Troubleshooting
9 articles in this collection
Written by Long Nguyen and Jon Wang
Written by Long Nguyen and Jon Wang
Client App: Only some data from MyFitnessPal is syncing over to Everfit
MyFitnessPal data is not syncing over to Everfit
Written by Long Nguyen
Updated over a week ago
Updated over a week ago
My payment did not go through
What to do if your payment is not successful
Written by Jon Wang
Updated over a week ago
Updated over a week ago
My Inbox does not load. What can I do?
Troubleshooting for your message Inbox
Written by Jon Wang
Updated over a week ago
Updated over a week ago
Why can't I access my message Inbox?
How to access my Inbox
Written by Jon Wang
Updated over a week ago
Updated over a week ago
How to check if your client synced MyFitnessPal correctly?
Make sure your client connects the right MyFitnessPal profile and set the sharing setting to Public
Written by Long Nguyen
Updated over a week ago
Updated over a week ago
How to resize your videos
My videos are too large to upload; how do I make the files smaller?
Written by Jon Wang
Updated over a week ago
Updated over a week ago
My file is too large to upload
How do I share a file that is larger than 50mb?
Written by Jon Wang
Updated over a week ago
Updated over a week ago
Playback of HDR videos
Unable to play videos recorded on an iPhone 12?
Written by Jon Wang
Updated over a week ago
Updated over a week ago
I created duplicate clients. What can I do?
How to archive or remove clients from your workspace
Written by Jon Wang
Updated over a week ago
Updated over a week ago