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How to automatically archive clients when their subscription is canceled
How to automatically archive clients when their subscription is canceled

Enable the setting to archive clients automatically if their recurring subscription is canceled.

Long Nguyen avatar
Written by Long Nguyen
Updated over a week ago

When setting up a recurring package, you can switch to the Settings tab, and you will be able to adjust the Archive Active Clients setting to automatically archive clients when their subscriptions end.

There are 3 options available for you to select:

  • When the coach manually cancels a subscription

  • When the subscription period ends

  • When the client self-cancels a subscription

When this setting is enabled, you no longer have to worry about whether the clients have access to their training programs after their subscription ends. This will save you tons of time to manage client subscriptions!

Note: Clients won’t be archived if they still have other active subscriptions/packages.

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