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Check-in Dashboard | Review Client Insights

Review Client Insights

Written by Emma

Viewing Client Insights

Click on any client to open their insight panel, where you can review:

Training Overview

The training status is based on workout adherence.

You’ll also see:

  • Weekly workout completion

  • Adherence percentage with a 4-week trend

  • Progress in their current training program

This helps you quickly see if your client is staying consistent with their workouts.

You can also open their workout history or program details if needed.

Nutrition Overview

Nutrition status is based on how often clients log meals and how closely their macros align with their targets.

You’ll be able to review:

  • Average macros compared to goals

  • Number of days with food logs

  • Daily meal entries

This gives you a quick picture of how well your client is following their nutrition plan.

You can open detailed food logs if you want to take a closer look.

Tasks & Habits

Track your client’s progress on assigned tasks and habits. Status is determined as follows:

You’ll see:

  • Tasks completed vs. assigned

  • Habit tracking progress

  • Missed or overdue items

This helps you quickly spot where clients may need encouragement or accountability. You can also click on any task or habit to view more details.

Forms

You can quickly see whether your client has submitted their check-in form or missed it.

If a client has submitted a form, you can:

  • Open their full response

  • Compare it with previous submissions

  • Mark the form as reviewed

This helps ensure no client feedback is missed.

Programs Ending

If a client’s program is ending soon, the dashboard will highlight it. From here you can:

  • Review their progress

  • Prepare the next phase of training


Coach Notes

Keep track of important client details with private coach notes directly from the Check-in Dashboard.

To add or review notes, simply expand a client row and open the Notes tab.

All notes are completely private and only visible to you - they are never shared with the client. Your notes also sync automatically with the client’s profile, allowing you to access the same information seamlessly whether you're working from the dashboard or viewing the client profile directly.


Follow-up alerts

Stay on top of important client communication with automatic follow-up alerts directly on the dashboard. These alerts are designed to help you prioritize clients who may need immediate attention and ensure no important conversation gets missed.

You’ll see alerts when:

  • A client with an “At Risk” or “Needs Attention” status hasn’t replied to your message after 24 hours

  • A client with an “At Risk” or “Needs Attention” status replied and is waiting for your response

  • A client’s status changes week over week

Each message alert includes a Follow Up button, so you can jump straight into the client’s inbox and respond quickly.

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