Celebrating your clients' birthdays is a wonderful way to strengthen your relationship and show that you care. By receiving timely notifications about your clients’ birthdays, you can personalize your interactions and make them feel valued on their special day.

This feature not only enhances client engagement but also fosters a supportive community within your practice.

On a client's birthday, coaches and sub-coaches will receive a notification at 7 AM according to the client's time zone.

This birthday notification is applicable only to active clients and will be displayed in the "Today's Birthdays" section of the notification list.

Tapping on the notification will take you to the private chat with the selected client, where a prefilled birthday message will be ready to send.

When you tap on an older birthday notification, it will navigate you to the private chat with the selected client, where a prefilled "Happy Belated Birthday" message will be ready to send.

Tapping on "Manage Birthday" will navigate you to the notification center in the Birthdays tab.

In this tab, you’ll find three sections:

In the All Notifications tab, you will see a section called TODAY’S BIRTHDAYS, which includes all notifications for clients who have a birthday on the current day (based on their time zone).

In the notification settings, you can enable or disable push and in-app notifications for clients' birthdays.

Using the coach mobile app, you can tap on "Manage birthdays" to navigate to the Birthdays notification tab.

Tapping on "View More" will navigate to the Birthdays Notification tab, where you can view all sections, similar to the web app.