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Customize forum notifications
Customize forum notifications

Customize your forum notifications to suit your preferences.

Emma avatar
Written by Emma
Updated over 2 months ago

Stay informed the way you want by customizing your forum notifications. Learn how to tailor your notification settings to receive updates that matter most to you, whether it's instant alerts or periodic summaries.


Access your notification settings

  • On the web app: Click on the 3-dot button on the right side and select Manage Notifications.

  • On the coach app: On the Forum Details page, select Settings.

  • On the client app: On the Forum Details page, select Notifications settings.

Here, you can adjust your notification settings to suit your preferences.


All activities

You will receive all types of notifications:

  • New posts

  • Comments

  • Likes

  • When someone deletes or adds an option to your poll post

  • Member leaving (only the forum owner will receive this)


New posts and reactions

You will receive notifications for:

  • New post

  • Reactions

    • Comments

    • Likes

When selecting this notification, you’ll see the Notifications for mentions section with two options, both enabled by default:

  • Mentions by other users: If turned off, you will no longer receive notifications for posts or comments that directly mention your name.

  • Mentions using @everyone: If turned off, you will not receive notifications for posts or comments that mention "@everyone."


Only new posts

You will only receive notifications for new posts.

In the Notifications for mentions section, you'll find two options, both enabled by default:

  • Mentions by other users: If turned off, you will not receive notifications for new posts that directly mention your name.

  • Mentions using @everyone: If turned off, you will not receive notifications for new posts that mention "@everyone."


Only comments and likes

You will receive notifications for comments and likes.

In the Notifications for mentions section, there are two options, both enabled by default:

  • Mentions by other users: If turned off, you will not receive notifications for comments that directly mention your name.

  • Mentions using @everyone: If turned off, you will not receive notifications for comments that mention "@everyone."


None

By selecting this setting, you will not receive any notifications from the selected forum.


Stack in-app/push notifications

In-app Notifications:

  • Notifications will be stacked within 24 hours, except for "New post" and "Member leaving."

  • Any new actions taken after 24 hours will not be grouped with previous ones and will be sent as separate notifications.

  • Apply to separate posts in the forum.

Push Notifications:

  • Notifications will be stacked within 8 hours, except for "New post" and "Member leaving."

  • The first notification will trigger a push notification, and no new actions will trigger additional push notifications within 8 hours. After 8 hours, a new notification will be sent.

  • Push notifications will be grouped by each forum.

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