Everfit's Payment feature is available for accounts based in the US, Australia, Canada, New Zealand, the UK, Switzerland, Germany, Finland, France, Ireland, Norway, UAE, Spain, the Netherlands, Sweden, Denmark & Luxembourg. Payment for other countries is coming soon!
To make sure payments run smoothly for you, we have integrated Stripe, the leading online payment platform. There are some associated fees, listed below:
Platform fee
To use Payment & Packages, the Everfit platform fee is USD $9/month. This enables your workspace to:
Create public webpages for each package
Create automatic recurring subscriptions
View analytics for each package
Real-time tracking for successful and failed payments
View logs for all payment-related activity
Receive direct deposits to your bank account
Manage teammate access
Payment Processing fee
The payment processing fee varies based on where the charge is coming from (View fees for all countries).
As an example, for US-based accounts:
If the credit card is US-based, the fee will be $0.30 + 3.15% of the payment amount
If the credit card is international, the fee will be $0.30 + 4.65% of the payment amount
The fee will be deducted prior to the payout to your bank account.
For example:
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*Payment Processing fee includes any fees from Stripe
Chargebacks
A dispute, also called a chargeback, happens when a client asks their bank to reverse a card payment they made to you. Two fees can apply:
Chargeback Fee: varies depending on the country of your Stripe account. Charged as soon as a dispute opens. This fee is non-refundable, whether you win or lose.
Dispute Countered Fee: $15.00. Charged when evidence is submitted to challenge the dispute. It’s refunded automatically if you win.
If you’d like to challenge a dispute, send your evidence to our Support team and they’ll submit it for you. It helps to keep records like the examples below for each purchase.
To find these fees in your billing, or pay an unpaid fee, see Dispute Countered Fee: what it is and how it works.
Payment Processing fee for accounts around the world
Due to regulations in different countries regarding credit card fees, our payment processor offers different fees to us. Payment Processing fees around the world will be as shown below:
Domestic cards: If the credit card issuing bank is in the same country as the account
International card: If the credit card issuing bank is in a different country from the account
Country | Domestic card | International card |
Australia | 2.25% + A$0.30 | 3.5% + A$0.30 |
Canada | 3.5% + C$0.30 | 4% + C$0.30 |
New Zealand | 3.5% + NZ$0.30 | 4.5% + NZ$0.30 |
United Kingdom | 2% + £0.20 | 3.5% + £0.20 |
United States | 3.15% + $0.30 | 4.65% + $0.30 |
Switzerland | 3.9%+ CHF 0.30 | 4.9% + CHF 0.30 |
Germany | 3.4% + €0.25 | 4.9% + €0.25 |
Ireland | 3.5% + €0.25 | 4.9% + €0.25 |
Finland | 3.5% + €0.25 | 4.9% + €0.25 |
France | 3.5% + €0.25 | 4.9% + €0.25 |
Norway | 3.7% + 2kr | 4.9% + 2kr |
The Netherlands | 3.5% + €0.25 | 4.9% + €0.25 |
Spain | 3.5% + €0.25 | 4.9% + €0.25 |
Sweden | 3.5% + 1.80kr | 4.9% + 1.80kr |
United Arab Emirates | 3.9% + AED 1.00 | 4.9% + AED 1.00 |
Bulgaria | 3.5% + €0.25 | 4.9% + €0.25 |
Denmark | 3.5% + DKK 1.8 | 4.5% + DKK 1.8 |
Luxembourg | 3.5% + €0.25 | 4.9% + €0.25 |
*Bulgaria is not currently supported for new workspaces.