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Payment: Verify your Payment Identification (Stripe)

Verify your identity to receive payouts for your clients' purchases

When setting up your Stripe account, make sure to verify your identity to receive your first payout timely.


How to verify your identity

Go to Payment page > Setup Payment > Identity Verification

Note: If you update your payout method or bank account in Stripe, you'll need to complete identity verification again before payouts can be re-enabled.


Payout schedule

Once your identity is verified, payouts are automatic. Your first payout typically takes about a week.

For subsequent payouts, the schedule depends on when your workspace purchased the Payments & Packages add-on:

  • Purchased before October 29, 2026: you’re paid every 2-3 business days after payments are received.

  • Purchased on or after October 29, 2026: your payout is sent once a week, on a weekday you choose (Monday by default), and usually reaches your bank 1–4 business days later. You can see your next payout and change your payout day on the Balance page.

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